CX Global Summit Indonesia 2025
Speakers

Edwin Sugianto
COO & CMO, AXA Insurance Indonesia

Rudy Manik
Chief Human Resource & Marketing Officer, FWD Insurance

Tika Sylvia
Chief Marketing Officer, Koltiva

Dr. Christine Yana
Head of Patient Voice, Siloam Hospitals

Mireille Makmur
Head of Customer Experience, PT Bank Danamon Tbk

Rajesh Grover
Group Vice President – AI, Digital & Omnichannel, Kanmo Group

Silfanus Barita Setiawan
VP Portfolio & Loyalty, PT Bank Sinarmas Tbk

Tasya Nur Intan Dewi
Group Head Customer Experience, PT Aviasi Pariwisata Indonesia

Marco Hidalgo
Group Head/VP of Digital, PT XL Axiata

Ketut Widya
GM FMC and Enabler, Customer Value Management, Telkomsel

Varun Raj
APAC Business Head, Exotel

Joe Harahap
Country Manager, Indonesia, CleverTap

Kevin Wu
Co-Founder & COO, AI Rudder

Franz Sihaloho
Country Director, Braze

Richard Gunawan
Director, Indonesia & APAC Business, Haptik

Vika Indriyasari
Commercial Director, SurveySensum

Samiaji Adisasmito
Head of Mekari Officeless Platform, Mekari

Lady Octavia Limbong
Head Customer Experience, PT Asuransi Jiwa BCA

Yuwana Stiani
Head of Customer Knowledge & Experience, Zurich Indonesia

Yustiar Rizawan
Head of Digital & Marketing Communication, Bluebird Group

Yanuar Rezqi
General Manager Marketing & Customer Experience, Kasoem Group

Ferdi Anggriawan
VP of Growth, Allo Bank

Dr. Kartina Sury
Asia Regional Leadership Council, CXPA
We have a diverse range of sponsorship opportunities available; simply request a prospectus and a member of the sponsorship team will reach out to work with you to tailor a sponsorship package that best suits your business objectives. For more information email: info@fortinusevents.com